Privacy Policy
To better serve those concerned with the online usage of their ‘Personally Identifiable Information’ (PII), this privacy policy has been compiled. PII, as defined by US privacy law and information security, refers to information that, either on its own or in conjunction with other data, can identify, contact, locate a single person, or identify an individual in context. Please carefully read our privacy policy to gain a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
Information Collection
When visitors come to our blog, website, or app, what personal information do we collect?
As appropriate, when you order or register on our site, you may be prompted to provide details such as your name, email address, mailing address, phone number, credit card information, or other information to enhance your experience.
Use of Information
The information collected from you during registration, purchase, newsletter sign-up, survey or marketing communication response, website navigation, or engagement with certain site features may be used in the following ways:
1. Personalizing your experience to deliver content and product offerings aligned with your interests.
2. Improving customer service by responding more effectively to your requests.
3. Administering contests, promotions, surveys, or other site features.
4. Sending periodic emails related to your order or updates on other products and services.
5. Enhancing our website to better serve your needs.
6. Facilitating swift processing of your transactions.
Security Measures
How do we safeguard visitor information?
To ensure your visit to our site is as secure as possible, we regularly scan our website for security vulnerabilities and known holes. We conduct regular Malware Scanning. When users place an order, enter, submit, or access their information, we employ various security measures to preserve the safety of their personal information. All transactions are processed through a gateway provider and are neither stored nor processed on our servers.
Your personal information is securely stored behind restricted networks, accessible only by a limited number of individuals with special access rights who are obligated to maintain confidentiality. Furthermore, any sensitive/credit information you provide is encrypted using Secure Socket Layer (SSL) technology.
Use of Cookies
Do we employ ‘cookies’?
Yes, we do. Cookies are small files transferred to your computer’s hard drive through your web browser (if allowed), enabling the site’s or service provider’s systems to recognize your browser and capture specific information. For example, we utilize cookies to aid in remembering and processing items in your shopping cart. They also assist us in understanding your preferences based on past or current site activity, facilitating improved services. Cookies are further employed to compile aggregate data on site traffic and interactions, enabling us to enhance future site experiences and tools.
Our use of cookies includes
1. Tracking advertisements.
2. Assisting in remembering and processing items in the shopping cart.
3. Understanding and saving user preferences for future visits.
You have the option to receive a warning each time a cookie is sent to your computer or to disable all cookies. This can be configured in your browser settings (such as Internet Explorer). As browsers may vary, consult your browser’s Help menu for guidance on adjusting your cookie settings.
Cookie Disabling
If users choose to disable cookies in their browser:
Disabling cookies will result in the deactivation of certain features, diminishing the efficiency of your site experience, and causing some of our services to function improperly.
Nevertheless, you can still place orders over the telephone by reaching out to customer service.
Third Party Disclosure
The statement appears to be clear about how Nutritional Peak handles personally identifiable information. It specifies the conditions under which such information may be disclosed and emphasizes the confidentiality agreement with service providers. It’s advisable to explicitly state that these service providers are bound by the same level of privacy protection.
Cookies and Web Beacons
The section on cookies is detailed and provides information about how cookies are used for various purposes. However, it may be beneficial to specify the types of cookies used and explain how users can manage or disable cookies if they choose to do so.
Google Analytics Cookie
The Google Analytics Cookie section provides a good overview of the purpose of collecting information and how it is used. Including information about how users can opt-out of Google Analytics tracking is a good practice for transparency.
Third-Party Links
The third-party links section is clear in stating that these external sites have independent privacy policies. However, you may want to encourage users to review the privacy policies of these third-party sites before interacting with them.
Google Advertising Principles
This section is concise and provides a link to Google’s Advertising Principles for users to review. It’s a good idea to keep the link updated if Google’s principles page changes.
California Online Privacy Protection Act (CalOPPA)
The CalOPPA section provides a brief summary of the law and its implications. It’s important to ensure that your privacy policy is in full compliance with CalOPPA requirements, and you might consider explicitly stating how users can access your privacy policy.
According to CalOPPA, we agree to the following
1. Users can visit our site anonymously.
2. Once this privacy policy is created, we will add a link to it on our home page, or at a minimum, on the first significant page after entering our website.
3. Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the specified page above.
4. Users will be notified of any privacy policy changes
● On our Privacy Policy Page
5. Users are able to change their personal information
● By logging in to their account
See more at:The California Online Privacy Protection Act (CalOPPA) | Consumer Federation of California (consumercal.org)
How does our site handle ‘do not track’ signals?
We honor ‘do not track’ signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
1. When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control.
2. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
3. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, playing a crucial role in the global development of data protection laws. Understanding these principles and their proper implementation is essential for compliance with various privacy laws safeguarding personal information.
Responsive Actions in Line with Fair Information Practices
In the event of a data breach, we commit to taking the following responsive actions:
1. Email Notification
● Users will receive email notifications.● Notifications will be issued within 7 business days.
2.In-Site Notification
● Users will receive in-site notifications.● Notifications will be issued within 7 business days.
Individual Redress Principle
We also adhere to the individual redress principle, emphasizing individuals’ rights to pursue legally enforceable actions against data collectors and processors who violate the law. This principle ensures enforceable rights against data users and guarantees access to courts or a government agency for investigating and prosecuting non-compliance by data processors.CAN-SPAM Act Compliance Statement
The CAN-SPAM Act is a law establishing rules for commercial email, outlining requirements for commercial messages, granting recipients the right to opt-out, and imposing stringent penalties for violations.In accordance with CAN-SPAM, we commit to the following
1.Unsubscribe Option
● To respect your preferences, we collect your email address solely for communication purposes.● If you wish to unsubscribe from future emails, please email us at admin@nutritionalpeak.com, and we will promptly remove you from ALL correspondence.
2.Subscription for Updates or Offers
● When you subscribe to our marketing email list or sign up for updates and offers via SMS text, we collect your name, email address, and/or mobile phone number.
● This information is used to send you relevant updates, offers, and promotions based on your interests and purchase history, including reminders for items left in your cart.
● SMS text alerts will only be sent between 5 AM and 6 PM PST.
● If you no longer wish to receive these communications, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by texting STOP in response to a text message from us.
Note: Transactional or account-related communications, such as receipts or online order confirmations, may still be sent even if you opt-out from marketing messages.
Contact Us:
Feel free to reach out if you have any questions about this privacy policy using the provided contact information.
admin@nutritionalpeak.com